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Sep 21, 2015
by Divyanshu Sharma
The biggest elephant in the room when it comes to influencers campaign is the pricing mechanism
As with all new emerging mediums, measurement is a painful issue for brands & agencies. So, while we were having a discussion on an influencer marketing strategy for a client of ours, we were confused about pricing influencer marketing campaign.
Influencer marketing is gaining all new prominence with CTR’s through paid ads constantly on the decline, sponsored posts becoming more expensive, & not driving results, SEO moving more towards content. Add to this, the Google Ad Blocker is making Google spend ineffective. And the Youtube pre-rolls? When was the last time you saw it post the 5 sec cap? Even we can’t recall.
We are amidst a seismic shift in the world of marketing & advertising. Engaging with your audiences was once considered disruptive. TVC’s disrupted your favorite shows, banner & video ads popped out of nowhere during your online reading sessions, & scrolling down your newsfeed was always punctuated by a few sponsored posts.
Influencer marketing has changed all of that. Influencer marketing has enabled brands & agencies to be ‘move away’ from disrupting what people are doing and become part of what people are interested in.
However, the biggest elephant in the room when it comes to social influencers is the pricing mechanism. For such a nascent form of advertising, which breaks grounds & presents huge opportunities, it’s ‘shoot in the dark’ when it comes to costs & pricing. Many people go by ‘reach’ of an influencer. Let us make it clear: Reach is ALWAYS inflated. Conventionally advertising has always been measured by reach (i.e. how many people saw an ad). Many of the brands/agencies are so used to reach a metric that they fall off their seats when we say, that’s not how influencer marketing is measured.
The problem with reach as an metric in the fact that in influencer marketing it equates to number of subscribers or followers a an influencer has, and not the impact they create.Let’s say your influencer has 500k followers, of which only 1% ‘engage’ with him/her. What’s the use? You know you are overpaying, but agencies choose to ignore them.
Any alternative would be better if:
Customer engagement - this is the metric which captures both the factors mentioned above. An influencer is different from a TV ad - he not only informs and educates, but can enter into a conversation. This is captured by Engagement.
The ability of brand to leverage the relationship between influencers & their followers to send a personal message is the USP of an influencer marketing campaign. By optimising campaigns for engagement, the amount of people actually engaging with the campaign as opposed to the ‘reach’, is an incentive in itself for agencies & brands to create compelling content that gets people ticking. It’s a win-win for everybody.
The most important aspect of this pricing model is its flexibility across social media platforms like twitter (RT’s, Fav), Snapchat ( Views, Screenshots), Vine (Loop, revines)etc. This model enables agencies to provide value to brands in scalable way. For ex, the agency or brand could set realistic targets for campaigns in terms of engagement.
However, the mechanics of such a pricing model will require further validation. For instance, certain levels of engagement will require to be priced more than others levels of engagement in the same medium. This piece is a an attempt to make influencer marketing more accountable. By measuring the true ‘value’ of an influencer campaign we can elevate the influencer marketing and make it a mainstay in advertising campaigns