Chatbots

Chatbots have emerged as the future of conversations between businesses and customers. We design chatbots that have an attitude and personality, while focussing on conversions.

Chatbots that Help You Grow Your Business

We design a variety of chatbots, ranging from traditional support bots to advanced sales agents. They become an extension of your own sales and support processes.

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  • Multi-channel

    We build chatbots that can engage with your customers round the clock on Facebook Messenger, Twitter Direct Messages, slack, Telegram, or through your website.

  • Personality-Driven

    We design chatbots that echo the personality of your brand. They can talk to the customers the way your brand talks to them. Quirky or serious, we make them as you like.

  • Real-Time Leads

    We will capture the lead data and publish them for you to monitor them on real-time.

  • Integrations

    We can create any custom integration for your leads such as Salesforce, Zoho CRM or Zendesk. Push the leads, opportunities, or sales data directly to your backend systems.

  • AI Driven

    Based on what you need, we work with best platforms such as Botsify, DialogFlow, FlowXO, Octane AI and many more.


Why Your Business Needs a Chatbot or Two?

Chatbots are not exactly a new technology; they have been around for a long time. There are so many channels today, such as Slack, Intercom, WhatsApp, Facebook Messenger, Twitter, and Viber, among others. Your customers use these channels and you can use these channels to interact with them. They automate key business processes, especially when you can't be around. Chatbots today can help customers book orders, do research on products, and furnish the information they need about your business. Chatbots are very powerful and they are being integrated widely into inbound marketing strategies. Besides being cool for your millennial customers, they are a great way to optimise conversions during micro-moments.


How We Build Them?

Chatbots are transforming the user experience for online purchases. Having a great conversation is the key to building a converting chatbot.


We dedicate a lot of time to designing the personality of your bot. We focus on creating conversational experiences that resonate with your brand's voice and tone.

  • Artificial Intelligence & Non-AI Bots

    We utilise NLP (Natural Language Processing) and ML (Machine Learning) platforms to build bots which interpret the intent of customers as well as simpler Non-AI bots, when you require something repetitive to be automated.

  • Conversationalist

    We build use cases and conversations to be able to make your bot chat creatively and assist your customers. We use interfaces and actions such as tap, click, swipe, carousels, cards and quick responses to make the conversation smooth, fun, and easy.

  • Multi-Channel and Well-Integrated

    We build chatbots on top of platforms that include Facebook, Slack, Twitter, Intercom and provide end-to-end integrations with your existing systems such as HubSpot, SalesForce, Zoho and many more.


Our toolbox

Channels

  • Facebook Messenger
  • Twilio (SMS)
  • Twitter Direct Messages
  • Telecom

AI & NLP Platforms

  • Amazon Comprehend
  • Botsify
  • Flow XO
  • Dialogflow
  • Aivo
  • Octane AI

Get to Know Your Team

We are a team of dedicated professionals who approach work with an inquisitive mindset. Adept at learning and unlearning, we help you create better digital experiences for your customers.

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Team of Engineering Professionals

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Years of combined experience

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